Why is my bot not doing anything after few hours?
After I have liquidated a deal, does the bot auto restart?
Can CryptoHero support a new trading pair?
Why does my bot auto-deactivate by itself?
I need help. Who can I contact?
I am not able to activate my bot. It just does not go to the active state. Why?
How do I access the Trading Terminal?
I have set 1% as the Take Profit level. Why does my bot not do this?
I have 45.82 USDT in my crypto exchange wallet, why is the Create Bot and Portfolio showing 0 USDT?
I have 100 USDT available. I have set Allocated Fund to 98 USDT and the Base Order to 100%. The bot made a new Deal but the total USDT used for my Base Order is only 70 USDT. Why?
I tried to update my bot but encountered this error message: "Some bot settings cannot be updated while the deal is running"?
I clicked the withdraw button for USDT in Settings > Paper Wallet, where did the USDT go?
What is the minimum amount I can trade with CryptoHero?
I received an email from CryptoHero stating an error message "API Key Invalid" or "No Permission Granted". Why?
Why does this error message always appear "[INSUFFICIENT BALANCE] (Min Base and Extra order volume: 10 USDT)", even though fund allocation already more than 10 USDT
What is the meaning of "min notional value" in the email message from CryptoHero?
My bot bought 0.006 token but sold only 0.005 of the same token. Why?